Mohamed Ragab

Mohamed Ragab is an experienced professional currently serving as a Senior Advisor at Etisalat UAE since October 2022, focusing on managing and improving inbound calls for customer satisfaction. Additionally, Mohamed has been the Business Owner of Excelsior Music since September 2017. Prior roles include Senior Customer Service Representative at Concentrix / Booking.com from June 2021 to September 2022, and Social Media Marketing Manager for both Aly & Fila and FSOE Recordings from February 2014 to June 2017, responsible for content creation and social media updates. Earlier experience includes serving as Sales Manager at Etisalat Misr from October 2010 to July 2014 and Sales Executive at OSN from November 2009 to July 2010. Education was completed at Gezira Language School.