Shaikh Ibrahim

Shaikh Ibrahim is a seasoned IT professional with extensive experience in project and operations management within the telecommunications and banking sectors. Currently serving as Project and Operation Manager at Etisalat since May 2008, Shaikh leads a 24x7 support services team. Previous roles include IT Infrastructure/Services/Service Desk Manager for HSBC Middle East Bank Limited, where responsibilities involved managing business applications, and Manager Infrastructure Support at Standard Chartered Bank, overseeing IT service management using ITIL best practices. Early career experience includes roles as a Network Administrator at NDS Technologies and Network Engineer at SBS Computers. Shaikh holds a Master of Business Administration (MBA) in Project Management from the University of Atlanta, completed between 2010 and 2012.