Akintayo Abdulhafeez

Akintayo Abdulhafeez is a skilled support specialist currently employed at eTranzact International PLC since October 2019, focusing on utility support and sales partnership expansion. Prior to this role, Akintayo served as the Customer Support Lead at ALAT by Wema from March 2017 to October 2019, where responsibilities included managing contact centre operations, digital banking operations, and coaching customer service teams. Akintayo began the career as a Customer Service Representative, functioning as a customer support analyst. Academic qualifications include a Bachelor of Arts degree in Religion/Religious Studies from the University of Benin, completed in 2013.