Karolina Annika Zetterberg

Karolina Annika Zetterberg has extensive experience in customer support and travel consultancy spanning over 15 years. Since November 2008, Karolina has held various managerial roles at Etraveli Group, including CS Senior Manager for ticketing fulfillment and ADMs, and SR Process Manager. Previous roles at Etraveli include Social Media Manager Frontline and Frontline Team Manager. Prior to this, Karolina worked as a Corporate Travel Consultant at Carlson Wagonlit Travel and has experience in event coordination at Hultsfredsfestivalen. Early career positions included serving as a waitress at Trattoria Commedia and leadership roles in gymnastics with GF Uppsalaflickorna. Karolina holds a travel academy degree from YH Akademin and education from Uppsala University and Katedralskolan Uppsala.