Konstantinos S.

Konstantinos S. has held various positions in the fields of customer service and process management, currently serving as Team Lead-Processes and Process Specialist at Etraveli Group since May 2019, where responsibilities include process mapping, updates, project management, and NDC implementation. Prior experience includes roles as a Back Office Agent and Call Center Agent, providing customer support and ticketing services at Aegean Airlines. Konstantinos has also worked as a Customer Care Representative for Cosmote e-Value and as a Freelance Translator and Private Tutor. Educational qualifications include a Bachelor’s Degree in Foreign Languages, Translation and Interpreting from Ionian University, along with study experiences at Université libre de Bruxelles and University of Surrey.