Max Magnusson

Max Magnusson is a seasoned professional with extensive experience in customer experience and support roles across various industries. Currently serving as the Manager of Customer Experience at Etraveli Group since March 2024, Max oversees the digital customer journey, enhancing digital touchpoints for customers and B2B partners. Prior experience includes leadership positions at Learnster as Customer Support Lead, and at AlexisHR as Head of Customer Experience and earlier as Customer Success Manager/Product Specialist, where Max established a support team and fostered customer insights. Additional roles include positions at GoMore, Loop Industries, NCC, Gröna Lunds Tivoli, and American Express, showcasing a strong background in user interaction, service management, and business development. Max holds a degree from KTH Royal Institute of Technology and has a comprehensive educational background in natural sciences and mathematics/computer science from Kärrtorps Gymnasium.