Sebastian Ludwig

Sebastian Ludwig is an experienced professional in hospitality management, currently serving as the Customer Care Center & Reservations Manager at Europa-Park, where leadership in digitalization initiatives for the reservations team is a key focus. Previous roles include Guest Service Team Lead at LEGOLAND Florida Resort, where problem-solving and the establishment of standard operating procedures for guest services were critical, as well as Guest Services Coordinator and Premium Services Attendant at Universal Orlando Resort. Sebastian's early career features positions as a Front Office Associate at El Andaluz & Castillo Alcazar, Ride Operator at Europa-Park, and Junior Server at The Rimrock Resort Hotel, among others. With a Master's degree in Hospitality and Tourism Management from the University of Central Florida and a Bachelor's degree in Economics from FernUniversität in Hagen, Sebastian possesses a solid academic foundation supporting extensive industry experience.