Nicola Mascard

Nicola Mascard is a seasoned professional with extensive experience in operational management and process improvement. Currently serving as Delivery Director at EV - Financial Solutions since May 2023, Nicola previously worked as a Process Improvement Consultant at Apus Solutions Limited, focusing on enhancing onboarding and training programs. A significant tenure at Solera | Audatex involved roles as Professional Services Director for UK, ZA & APAC, along with Operations Director positions for Audatex UK and Autodata UK. Earlier positions at Audatex UK included Head of Operations, Head of Customer Service, and Service Desk Manager, building foundational skills in operational excellence. Nicola’s career began at PepsiCo as a Service Desk Manager, establishing a strong background in customer service and support operations.