Anupam Brahma

Anupam Brahma has a diverse work experience spanning over 13 years. Anupam is currently working as an Operations Manager at Even, a company focused on building India's best health cover. Prior to this role, they served as a Site Relations Associate at Even, contributing to the goal of impacting millions of lives through their healthcare services.

Before joining Even, Anupam worked at Next Level Business Services, Inc., where they held the position of Senior Customer Care Executive. In this role, they were responsible for billing orders and managing logistic bills for the USA and Canadian logistic processes.

Anupam also gained experience at OnProcess Technology, where they worked as a Senior Process Specialist. Their responsibilities included receiving and resolving calls from engineers of Comcast Telecommunication, as well as handling telecom orders and console bills for Frontier Telecommunication and Suddenlink Telecommunication.

Prior to joining OnProcess Technology, Anupam worked at Wipro as a Senior Customer Service Representative. Anupam started off by taking inbound calls and explaining bills to TalkTalk Telecommunication customers in the UK. Anupam was later promoted to the retention team, where they focused on retaining customers by providing bill explanations and offering discounted packages.

Anupam's early career involved working as a Customer Care Executive at Firstsource, where they handled domestic Vodafone processes. Anupam resolved customer queries and ensured customer satisfaction for the Rest of Bengal and Kolkata post-paid services.

Overall, Anupam Brahma's work experience demonstrates their expertise in customer service, operations management, and billing processes in the telecommunications and logistics industries.

Anupam Brahma completed a Bachelor's degree in English Language and Literature/Letters and Humanities/Humanistic Studies from Calcutta University, Kolkata, from 2007 to 2010.