Juan S. currently serves as a Senior Product Operations Manager at Eventbrite since August 2023. Previously, Juan was a Product Operations Manager at Brainly from May 2022 to July 2023, focusing on enhancing product communication and alignment. Juan's experience also includes a role as a Business Analyst - Process Evolution at UBS, where responsibilities involved defining enterprise process management methods. At Euroclear, Juan worked from March 2014 to October 2021 in various capacities, including Continuous Improvement Manager & Scrum Master, where guidance on Lean and Agile practices led to notable efficiency improvements. Early career experiences include customer service at Serco and various banking operations roles, contributing to significant operational enhancements. Juan holds a Master’s Degree in Business Administration and Management from the University of Vigo and a Professional Certificate in International Investment Fund Services from The Institute of Banking.
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