Kim Raffield

Kim Raffield has extensive experience in customer service and quality assurance, currently serving as a Senior Bug Triage Engineer at Eventbrite since November 2015, where a focus on bug triage and customer experience is paramount. Prior to Eventbrite, Kim held positions at Cigna-HealthSpring as a Customer Service Representative from February 2014 to August 2015, and at CVS Caremark as a Quality Assurance Coordinator from September 2010 to September 2013. This diverse background in customer relations and technical troubleshooting enhances overall organizational efficiency and user satisfaction.