Gabrielle Boyd

Gabrielle Boyd has a wealth of experience in customer success and onboarding. In 2020, they began working at EverAfter as an Onboarding & Customer Success Strategist, where they serve as a strategic partner to the company's customers. From 2018 to 2020, they were an Product Implementation & Customer Success (PICS) Account Manager at Oracle, where they were responsible for ensuring key customers were current on technology and ready to move to the cloud. From 2015 to 2018, they were a Key Account Onboarding Manager at Amazon, where they focused on coaching sellers and improving their experience. From 2013 to 2015, they were a Customer Success Account Manager at NetApp, where they coordinated between internal technical teams and client-facing management to help address problems and ensure progress across solution areas.

Gabrielle Boyd attended NYU Tandon School of Engineering from 2002 to 2006 and earned a Bachelor of Science in Business and Technology Management.