Nathan Smith has extensive experience in desktop support and technology roles, currently serving as a Senior Desktop Support Analyst at EvergreenHealth since March 2021. This position involves coordinating upgrades and project implementations to minimize downtime while effectively communicating project details to stakeholders. Nathan's previous roles at EvergreenHealth include Senior Desktop Support Technician and Desktop Support Technician, where responsibilities ranged from addressing complex technical issues to assisting medical staff with various equipment. Nathan's background also includes positions as a Data Center Technician at Amazon Web Services, a Computer Lab Technician and Cybersecurity Intern at Central Washington University, and earlier roles in customer service and maintenance at OfficeMax and Quality Food Center. Nathan holds a Bachelor's degree in Computer/Information Technology Administration and Management from Central Washington University and has completed coursework in Computer Science at Cascadia College and Western Washington University.
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