Ali-Raza Ahmed

Ali-Raza Ahmed is a Senior Desktop Support Analyst at StoneX Retail, with extensive experience in mailbox migration, office relocation, and global deployment of master images for laptops. Responsibilities include auditing, escalating team issues, managing accounts in Active Directory and Azure, and collaborating with HR for onboarding and offboarding processes. Prior to StoneX, Ali-Raza worked at Plan-Net as a 1st/2nd Line Analyst, supporting clients in various IT capacities, including project management and remote assistance. Earlier experience as a Service Desk Analyst for the London Borough of Barking and Dagenham involved customer support and system configuration. Ali-Raza holds an Intermediate level Apprenticeship in IT Application Specialist, alongside a BTEC National Diploma in Electrical and Electronics Engineering.