Terra Katzbach, CPTD, has extensive experience in educational services and training management, currently serving as Manager of Educational Services at EvergreenHealth since March 2016. In this role, Terra oversees various organizational initiatives, including training delivery, instructional design, and leadership development, while being fiscally responsible for educational service budgets. Prior positions include Training Specialist and Lean Shop Floor Training Specialist at Terex Corporation, where Terra developed training programs and facilitated onboarding processes. Terra's professional journey also includes roles in administrative coordination, category management, and academic support, complemented by a Bachelor’s degree in Urban Studies from Cleveland State University.