Carlos Ramirez

Carlos Ramirez is an experienced operations manager with a diverse professional background spanning over two decades. Currently serving as Operations Manager and previously as Assistant Manager at Everise since May 2019, Carlos has a solid track record in leadership roles, having managed teams and ensured high-quality service delivery. Prior experience includes a supervisory position at Trusource Labs, where responsibility involved leading a team of moderators, and roles in quality assurance and banking with organizations such as USAA and United Airlines. Carlos holds a Bachelor's degree in Political Science and Spanish from Carleton University, a Post Graduate Diploma in Business Administration from the British Columbia Institute of Technology, and an Associate degree in Local Area Network Systems from Austin Community College, among other qualifications in legal frameworks and international commerce.