Jeremy Jepperson

Jeremy is the Chief Operating Officer, Global Operations at Everise. As the head of customer engagement and operational delivery, he brings forward diverse talents to help innovate and solve business problems. Jeremy has over 20 years of global experience in the BPO industry in account management, sales leadership, operations, and finance. He has overall P&L responsibility for Everise’s global operation.

From 2003 to 2007, Jeremy actively engaged in the strategic planning and penetration of new markets as the Chief Financial Officer of Wasatch Fire Suppression, LLC, where he was also one of the five initial founding partners. Eventually, he worked his way into Convergys (now known as Concentrix), where he made strides in his career as a Financial analyst where his responsibilities included budgets, forecasts, invoicing, and financial analysis for a $100M client. Jeremy also ventured into Account Management from 2006 to 2008 which saw him acquire responsibilities for Workforce Management, Contract Management, and Client Relationship duties while developing strategy and direction for the company which led to a 15% annual revenue growth and grew the contact center agent base from 2,500 to 4,500.