Cynthia Taylor is an experienced executive specializing in customer experience and success, currently serving as the Chief Customer Officer and Head of Customer Experience at EverPro. Previously, Cynthia held positions such as Senior Vice President of Customer Experience at Culture Amp, where leadership was provided to a 220-person organization serving 7,000 global customers, and Global Vice President of Customer Success at Scoop Technologies, where a robust strategy was developed to adapt to changing market conditions during the COVID-19 pandemic. Additional notable roles include Vice President of Client Success at ADP and Vice President of Partner Success at Liftopia, among others. Cynthia's career reflects a strong focus on leveraging cross-functional teams and innovative strategies to enhance customer relationships and drive business growth. Cynthia holds a Bachelor of Science degree in Business Marketing from the University of Colorado Boulder’s Leeds School of Business.
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