Raena Newton

Agency Business Consultant at EverQuote

Raena Newton has extensive work experience in customer support and client relations. Raena currently works at EverQuote, where they have held multiple positions since joining in 2019. Raena'sroles at EverQuote include Customer Success Manager 2, Customer Success Manager, and Senior Customer Support Specialist. In these roles, Raena is responsible for providing excellent service to clients, handling inquiries, resolving issues, and offering product education. Prior to their time at EverQuote, Raena worked as a Senior Customer Care Analyst at Granite Telecommunications, where they managed B2B customer accounts, handled escalated issues, and fulfilled customer orders. Raena also has experience in client services and sales from their previous positions as a Client Service Associate at MiniLuxe and Sales Associate at Crumbs Bake Shop. Raena's work experience also includes roles at Macy's as a Retail Support Associate, Zoots Dry Cleaning as a Store Associate, and American International College as a Biology Lab Assistant and Student Activities Orientation Leader.

Raena Newton completed their Bachelor of Science (BS) degree in Biology, General from American International College. Raena attended the college from 2009 to 2013.

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Timeline

  • Agency Business Consultant

    May 1, 2024 - present

  • Customer Success Manager 2

    November, 2022

  • Customer Success Manager

    October, 2021

  • Senior Customer Support Specialist

    May, 2020

  • Customer Support Specialist

    February, 2019