Anna Serret Nogués

Senior Customer Experience Manager at Everstream Analytics

Anna Serret Nogués has a diverse work experience spanning various industries. Anna has worked at Everstream Analytics since 2019, starting as a Senior Customer Success Analyst and then progressing to roles such as Customer Success Manager, Senior Customer Success Manager for EMEA & APAC, and currently holds the position of Senior Customer Experience Manager. Prior to that, Anna gained experience at Ligatus as a Junior Business Assistant and Junior Manager Corporate Services. Anna also had an internship in Corporate Services at Ligatus. Anna's earlier experience includes working as a Sales Assistant Export at Alonso Mercader S.A., a Field Service Assistant at Siemens Energy, and a Trade Marketing Assistant at Costa Crociere.

Anna Serret Nogués began their education journey in 2009 at the Universitat de Barcelona, where they pursued a Bachelor's degree in Wirtschaftswissenschaften. Anna studied there for four years, completing their undergraduate program in 2013. Following their Bachelor's degree, they enrolled at the Bonn-Rhein-Sieg University of Applied Sciences in 2015 to undertake a DSH Vorbereitungskurs, a preparatory course for German language proficiency. Anna then continued their education at the same university, where they pursued a Master's degree in Innovations- und Informationsmanagement from 2016 to 2018. The field of study for their Master's degree is not specified.

Links

Previous companies

Siemens logo

Timeline

  • Senior Customer Experience Manager

    November, 2022 - present

  • Senior Customer Success Manager, EMEA & APAC

    April, 2022

  • Customer Success Manager, EMEA

    April, 2021

  • Senior Customer Success Analyst

    June, 2019