Nicole LeDrew

Nicole LeDrew has a diverse work experience spanning over two decades. Nicole began their career at TYCO HEALTHCARE, where they worked as a Technical Support Specialist, providing technical assistance to lab technicians and doctors. Nicole later became a Lead Technical Support Specialist, responsible for maintaining the working environment and managing ticket tracking tools.

In 2005, Nicole joined EMBLA SYSTEMS LLC as a Systems Tester Level II. Nicole'srole involved participating in all stages of the Software Development Cycle and maintaining the test system. Nicole was then promoted to Systems Tester Level III, where they took on project management duties and was responsible for localization test strategies.

Nicole joined CaseWare Analytics in 2012, initially as a Senior QA Analyst. Nicole was involved in test planning and case creation using various tools and bug tracking systems. Later, they became a Senior Consultant, delivering enterprise-wide continuous monitoring and auditing solutions and managing projects.

In 2017, Nicole joined Alessa, a CaseWare RCM product, as a Project Manager. Nicole acted as the primary point of contact for multiple projects, working closely with various teams to improve delivery of enterprise solutions.

Most recently, Nicole has been working at DistillerSR as a Solution Engineer, where they create systematic review solutions for clients across various industries. Nicole analyzes business requirements and ensures the company meets their unique needs.

Overall, Nicole has gained extensive experience in project management, software testing, technical support, and delivering enterprise solutions.

Nicole LeDrew completed their Bachelor of Arts degree in Psychology at Carleton University in 2008. Prior to that, they obtained an Associate Degree in Computer Systems Technology from Herzing College in 2000. In 2003, they further pursued their education at the Michener Institute, where they earned a Graduate Certificate in Sleep Medicine Technology. In addition to their degrees, they also obtained certification in A+ in September 2000.