Christopher Hurst has extensive experience in customer service and retention management, currently serving as Customer Retention Manager at EVO Payments, Inc. since March 2016. Hurst has held multiple roles at EVO, including Senior Business Analyst and Technical Support and Retention Manager, where key contributions included optimizing team performance metrics and restructuring for efficiency. Prior experience includes managing services at Sterling Payment Technologies, delivering exceptional customer service at The Coca-Cola Company and Verizon, and resolving inquiries with the City of Tampa. Hurst began a career in customer relations as Store Manager at Mattress Firm. Educational background includes an Associate's degree in Pastoral Studies from World Harvest Bible College and studies at Hillsborough Community College.
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