John Caneda

John Caneda is an accomplished Information Technology professional with extensive experience in support and service desk roles across various companies. Currently serving as an Information Technology Service Desk Analyst at Evolution Healthcare since June 2024, John previously held positions including Information Technology Support Analyst at ABI Rehabilitation New Zealand and Service Desk Engineer at Fisher & Paykel Appliances. John's background encompasses a diverse skill set in IT service management, hardware procurement, and customer support, with proficiency in systems such as Accelo Ticket Management and Amazon Connect. Notable prior roles include Desktop Support Engineer at Orora Packaging Solutions and ICT Support Technician at UP Education and ACG Schools. John holds a Bachelor's Degree in Computer and Information Sciences and Support Services from Auckland University of Technology.