Rachelle C. Wasserman

Rachelle C. Wasserman, MBA, currently serves as the Director of Operations, Claims & Customer Support at Evry Health, where responsibilities include managing Customer Support Representatives and Claims Processors while ensuring high-quality service. Prior to this role, Rachelle worked at Lumeris as the Director of Claims Operations, focusing on business process outsourcing and departmental performance improvement. Experience also includes leadership positions at Magellan Health, where Rachelle directed operations for behavioral health claims, and Express Scripts, where Rachelle held various directorial roles overseeing strategic initiatives and account management services. Rachelle holds a Bachelor of Science in Communications from Missouri State University and an MBA from Fontbonne University.