Elmira Carag has over 19 years of diverse experience in customer service, marketing, and virtual assistance. As a Marketing Virtual Assistant at The VA Hub PH, Elmira specialized in business blog writing, social media management, and general virtual assistance, utilizing tools such as WordPress and Canva. Prior to this role, Elmira served as a Senior Associate at WNS Global Services SA, providing voice customer service support for an Australian insurance company. Experience also includes a Service Officer position at Smart Communications, Inc., where responsibilities encompassed payments and inventory management, along with customer care roles focusing on retention and sales. Earlier roles include Project Assistant for the Pearl2 project under CIDA and E-Rep for U.S. eCommerce clients at Aegis PeopleSupport. Elmira holds a Bachelor of Science degree in Marketing from De La Salle University.