Energy and Water Ombudsman (Victoria) (EWOV)
Dona Tantirimudalige is an accomplished professional with extensive experience in the water and utilities sector, currently serving as a Board Director at the Energy and Water Ombudsman (Victoria) and as Managing Director at Westernport Water. With a background in leadership and asset management, Dona has held various executive roles, including General Manager for Distribution Services and acting Chief Information Officer at Yarra Valley Water, as well as Divisional Manager positions that emphasized operational optimization. Dona's commitment to governance is reflected in directorships at Springvale Monash Legal Service and Women’s Health in the South East, where leadership roles have included Chair and Vice Chair. Educational qualifications include a Bachelor of Engineering in Civil from RMIT University and a Master’s in Public Policy and Management from Monash University, along with membership in the Australian Institute of Company Directors.
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Energy and Water Ombudsman (Victoria) (EWOV)
Fair, Free, Impartial, Independent. EWOV investigates and resolves disputes between Victorian consumers and their energy and water companies, fairly and impartially. Opened in 1996 as Australia’s first electricity Ombudsman, EWOV is an external dispute resolution scheme operating independently on an industry-based Ombudsman model. EWOV is not a customer or industry advocate. It is not a government body or an industry regulator. It is a free service for Victorian energy and water customers. With almost two decades and over 550,000 cases handled, EWOV's experience and understanding of the energy and water industries is extensive and embedded in its processes.