Melissa J. Martinez

Melissa J. Martinez is an experienced professional in customer success and ad operations, currently serving as the Senior Director of Customer Success at EX.CO since March 2023. Previously, Melissa held the position of Head of US Operations at Smart AdServer, where responsibilities included building and leading an account management team and participating in high-level strategic meetings. Prior roles include Ad Ops Director at Evite, where a hybrid team model was created for campaign operations, and significant contributions to ad product management at CBS Interactive and TV Guide. With a background spanning over 15 years in ad operations, Melissa has developed substantial expertise in revenue growth, team leadership, and cross-functional collaboration. Educational credentials include attendance at Stony Brook University.