Kiran Shetty is a seasoned professional in customer service management with extensive experience in the life sciences and diagnostics sectors. Currently serving as Vice President of Global Customer Service at Exact Sciences since November 2019, Kiran has previously held senior leadership roles at Genomic Health and Thermo Fisher Scientific, focusing on customer service operations and technical support. At QIAGEN, Kiran held multiple positions including Vice President of Technical Customer Support Americas, overseeing customer care and service administration for North and Latin America. Kiran holds a Ph.D. in Biological Sciences from the University of Notre Dame and a Bachelor's degree in Biotechnology from the Rochester Institute of Technology.
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