Wade White

Manager IT Services at Exactech

Wade White is an experienced IT professional currently serving as Manager of IT Services at Exactech since October 2017, where responsibilities include managing the Helpdesk Ticketing System with a focus on Service Level Agreements (SLAs) and developing ITIL-focused policies and procedures. Previously, Wade held the positions of IT Service Delivery Supervisor and I.S. Specialist Lead, overseeing computer systems, managing the ticketing system and analytics, and implementing new software and processes. Prior experience includes working as an I.T. Technician at Clay County Sheriff's Office from November 2012 to October 2017, focusing on equipment setup, installation, and repairs. Wade is pursuing a Bachelor of Applied Science in Organizational Management with a concentration in Information Technologies at St. Johns River State College, having previously earned an Associate of Science in Computer and Information Sciences.

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