Carmen Delgado

Manager, Customer Success at Exceleras, LLC

Carmen Delgado has a diverse work experience in the real estate industry. Carmen worked as a Manager of Customer Success at Exceleras, LLC, where they provided virtual and on-site training for clients and assisted with client onboarding. Additionally, they were responsible for creating training materials, addressing customer system questions, coordinating with different departments, and pursuing new business opportunities.

Prior to that, Carmen worked as a Real Estate Agent at Century 21 Realty Masters, where they gained extensive experience in Residential, Commercial, Multi-Family, and REO Asset Portfolio Management. Their role involved utilizing various sales tactics to provide the best representation and service to clients.

Carmen also held the position of Vice President of Sales at Century 21 Select, where they managed the sales team for different divisions and was responsible for office operations, recruiting, training, and mentoring real estate sales agents. Carmen previously worked as an Office Manager at Century 21 Realty Masters, where they recruited, trained, and mentored over 90 real estate agents.

Furthermore, Carmen had experience in the REO field as a REO Project Manager at PMH Financial, where they managed a portfolio of properties acquired through foreclosure. Carmen oversaw maintenance, repairs, and contractor estimates.

Carmen's previous roles include being a REO Portfolio Manager at Stewart Asset Recovery, where they contributed to the development and expansion of the REO Department, and a REO Portfolio Manager at First American REO Servicing, where they supervised a team of Asset Managers and Coordinators.

Prior to that, Carmen worked as a REO Sr. Asset Manager at Option One Mortgage, where they managed a portfolio of properties acquired through foreclosure, provided mentoring and training for new hires, and oversaw property management vendors.

Overall, Carmen Delgado has a successful track record in the real estate industry, with experience in various roles that involve customer success, sales, team management, and project management.

Carmen Delgado's education history includes a high school diploma from Bell High School, which was obtained from 1983 to 1987. After completing high school, Carmen attended California State University, Los Angeles - College of Business and Economics, where they studied Business Law. However, the specific dates of enrollment and degree completion at the university are not available.

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Timeline

  • Manager, Customer Success

    January, 2016 - present