Susan Rider

Susan Rider is a seasoned IT professional with extensive experience in service desk management and telecommunications. Currently serving as the Service Desk Manager at Excelerate Energy since August 2023, Susan previously held the IT Help Desk Manager position at 48forty Solutions from March 2021 to August 2023. Prior to that, significant roles included Mobility and Voice Administrator for 48Forty Solutions, LLC, and Telecommunications Analyst III at Parker Drilling, where responsibilities encompassed global support for a Cisco VoIP phone system and management of IT Service Desk operations. Susan possesses CompTia A+ and Network+ certifications from Etec, enhancing qualifications in technical support and network management.