Todd Milillo currently serves as the Director of Customer Service Technologies and Process Innovation at Excellus BCBS, a position held since February 2023. Prior to this, Todd Milillo spent nearly eleven years at MVP Health Care, progressing through roles including Senior Leader of CRM Transformation and Operational Reporting and Senior Leader of Operations Shared Services. Earlier experience includes serving as Batch Construction Manager at Aon and QA Test Lead at Paychex. Educational qualifications include a Bachelor of Science in Mechanical Engineering from the University at Buffalo and an Associate of Science in Engineering from Monroe Community College.
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