Diana Rivero Kaufmann

Diana Rivero Kaufmann is a seasoned professional with extensive experience in customer success and administrative roles. Currently a Customer Success Manager at Exclaimer since October 2018, Diana has excelled in onboarding, advising on best practices, and delivering product demonstrations for trial subscriptions across the Europe and APAC regions. Previous roles include Sales Orders Processor at Exclaimer, where responsibility included processing orders and maintaining CRM accuracy, as well as Administrative Assistant at Extensive, focusing on order processing, inventory management, and financial tasks. Earlier experience includes serving as Director's Personal Assistant at Constructora AMP SA de CV and Human Resources Recruiting Assistant at Telmark Contact Center. Diana holds a Diploma in Quality Management Systems and a degree in Business Administration from Benemérita Universidad Autónoma de Puebla.