Gary Yau Chan - Building Plg For Csms and Qbrs

Gary Yau Chan is a seasoned professional in building Product-Led Growth (PLG) strategies, currently serving as Co-Founder of Executive Business Review since 2024, where the focus is on providing AI-generated insight reports to aid Customer Success leaders in managing churn and forecasting upsells. Previously, Gary held the position of Product Lead for PLG at TrustCloud, successfully launching a Product-Led Growth initiative and creating a sales playbook that achieved upsell quotas. With a strong background in growth strategies, Gary has also directed member growth at Inspire, contributing to the expansion of a health social network, and served as a Product Growth Lead at Unsplash, where significant user acquisition was achieved. Additional experience includes consulting for startups on growth processes, contributing to product vision at Oz Content, and co-founding Salesmoto.com, a B2B platform for enterprise solutions. Gary holds a Master of Engineering and a Bachelor of Science in Industrial Management Engineering from Rensselaer Polytechnic Institute.