Terry Nicolas

Lead Desktop Support Specialist at Exelixis

Terry Nicolas has a diverse work experience in various technical roles. From 1999 to 2000, they worked as a Desktop Support Technician at Apple One, providing support for desktops and laptops. From 2000 to 2001, they worked as a NOC Computer Operator at Marconi Services, where they monitored computer systems and resolved application and network issues. From 2012 to 2012, they served as an Audio Visual Technician at the San Francisco Airport Marriott Waterfront, setting up and troubleshooting AV equipment. From 2000 to 2016, Terry worked at Gymboree as a Helpdesk Analyst II, responding to queries and providing technical support. From 2014 to 2017, they worked as a Technical Analyst II at Dynacraft BSC, solving complex technical problems and managing user accounts. In 2017, they worked as a Macintosh Systems Technician at BizMacs, Inc. and is currently employed as a Lead Desktop Support Specialist at Exelixis.

Terry Nicolas attended U.C. Berkeley Extension from 2007 to 2008, where they took technical classes. Prior to that, from 2000 to 2001, they attended Resolution Training and Consulting, a Microsoft Certified Technical Education Center. In 1999 to 2000, Terry obtained an A.A.S in Electronic Technology from Heald College, specializing in Electronics and Computer.

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