Nestassja Johnson

Nestassja Johnson has extensive experience in customer relations and training, currently serving as the Supervisor of Customer Relations Training and Senior Business Program Manager at Baltimore Gas and Electric since April 2017. Nestassja is PROSCI Certified and previously worked as a Sr Utility Training Specialist and Training Specialist, holding NCCER certification. Prior to Baltimore Gas and Electric, Nestassja was the Contractor Team Lead/Supervisor at Arrise Consulting, LLC. and a Call Center Supervisor at MAXIMUS. Nestassja began a career in customer service and personal care as a Manicurist at About Faces Day Spa from June 2007 to April 2015. Educational qualifications include a Bachelor of Science in Business, Management, Marketing, and Related Support Services from Strayer University in 2018, and earlier studies at Bennett College from 2001 to 2003.