Keith Carpenter

Keith Carpenter is a seasoned professional with extensive experience in dialer development and workforce analysis. Currently, Keith serves as a Senior Dialer Developer and Senior Dialer Analyst at Exeter Finance, where responsibilities include strategic calling initiatives. Previously, Keith held the position of Campaign Admin II-Default Operational Support at PennyMac Loan Services, LLC, focusing on daily and monthly calling strategies. At Citi, Keith advanced through various roles, including Vice President-Sr. Workforce Analyst, managing analysts within the Irving Command Center, and Assistant Vice President-Dialer Operations Analyst, ensuring effective client service through data analysis and strategy implementation. Keith began a career in debt restructuring at Citi, assisting high-risk clients with financial management. Keith holds a Bachelor of Arts degree in Political Science and Government from King University.