Acacia Hooper

Acacia Hooper is a dedicated Service Delivery Manager at Exigo Tech since January 2022, specializing in process optimization and customer success. Previously, Acacia held various roles at Telstra, including Customer Success Manager and Problem Manager, where responsibilities encompassed leading Problem Management for major accounts, vendor management, and stakeholder engagement. Additional experience includes serving as a Desktop Engineer at Quantium and roles in desktop support and service desk analysis for multiple organizations. Acacia's educational background includes a Graduate Certificate in Customer Success Management from RMIT University and various certifications in commercial cookery and information technology.