Vikas Kapoor serves as the Senior Vice President and Global Head of the General Insurance Business at Exl Service, managing the largest P&C Insurance Outsourcing business unit. Vikas is responsible for creating strategies that maximize revenue, profitability, and client satisfaction while leading several initiatives in operational excellence and talent development. With a strong background in outsourcing, operations, and business development, Vikas has successfully implemented account strategies that have generated significant value for the organization. Vikas holds an MBA in Management from the Institute of Management Technology, Ghaziabad, and a B.Sc. in Mathematical Statistics from Delhi University.
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