Vivien Francis

Vivien Francis is a seasoned professional with extensive experience in client success management and healthcare. Currently serving as an Assistant Vice President and Client Success Manager at EXL, Vivien has held multiple roles within the organization, including Sr. Manager in the Chief of Staff Office and Manager to VP2. Prior to EXL, Vivien worked as an Assistant Manager in healthcare at Xellentra Global Solutions Pvt Ltd and Religare Technologies, and as a Subject Matter Expert at EXL Service. This diverse background reflects a strong commitment to enhancing client relationships and improving healthcare outcomes.