Jamie Castro

Jamie Castro has a diverse work experience spanning various roles and industries. In their most recent position at Exness as a Business Assistant, Jamie's start date is in November 2022.

Prior to Exness, Jamie worked at Uber for several years, starting as a Community Operations Specialist in October 2016, handling escalated in-app support messages. They then transitioned to the role of Learning Specialist I, facilitating new hire and continuous learning programs, and collaborating with other departments. In December 2019, Jamie was promoted to Program Specialist III, where they provided administrative support to multiple site and program leads, while also assisting in strategic requests and presentations. In July 2021, Jamie took on the role of Program Specialist IV, continuing to support site and program leads in different time zones.

Before Uber, Jamie gained experience in the food industry. They worked as a Junior Chef at 12/10, responsible for cold kitchen duties and participating in menu development. Jamie then joined The Girl + The Bull as a Line Cook, handling cold kitchen operations, quality control, and training in bread and pastry making. They also worked as a Barista Trainee and Server at Bean & Yolk, where they focused on the coffee program, customer service, and social media presence.

Additionally, Jamie had an internship opportunity at Rogue Magazine, assisting the editorial team with research, transcribing, and interviews. They also supported shoots for the magazine.

Overall, Jamie Castro has a well-rounded background with experience in business administration, customer support, training, food service, and media assistance.

Jamie Castro attended De La Salle University from 2011 to 2016, where they earned a Bachelor of Arts (BA) degree in Communication Arts. Additionally, Jamie obtained certifications in Interpersonal Communication, Administrative Professional Foundations, Train the Trainer, and Teaching Online: Synchronous Classes from LinkedIn in 2019.