Phoebe Trinh

Shift Operation Supervisor at Exness

Phoebe Trinh has a diverse work experience, starting with their current role as a Support Specialist at Exness, where they began in January 2023. Prior to this, they worked as a Customer Support Executive at the same company from August 2021 to December 2022.

Before joining Exness, Phoebe worked as a Mortgage Loan Officer Assistant at Loan Factory - The Next Generation Lender from September 2020 to April 2021.

Their earliest work experience was at EXO Travel, where they started as an Intern in November 2017 and later became a Travel Consultant in May 2018. Phoebe held this position until March 2020.

Overall, Phoebe Trinh has gained experience in customer support, mortgage lending, and travel consulting throughout their career.

Phoebe Trinh completed their Bachelor of Arts degree in Tourism and Travel Services Management from the University of Social Sciences and Humanities (USSH) between 2014 and 2018. Additionally, they obtained several certifications in 2021, including Stock Valuation with Comparable Companies Analysis from Coursera and Ethics, Integrity and Fairness in Financial Services (EIFH120) and Know your Client (KYC) and Customer Due Diligence (CDD) (KYCCPD020) from the European Institute of Management and Finance (EIMF).

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Timeline

  • Shift Operation Supervisor

    February 1, 2024 - present

  • Support Specialist

    January, 2023

  • Customer Support Executive

    August, 2021