Putri Nur Dayana Kamarudin

Putri Nur Dayana Kamarudin has comprehensive experience in technical support and engineering roles. Putri Nur Dayana currently works as a Business Applications Support Engineer at Exness since April 2022. Prior to this, they served as an Associate Software Support Engineer at Adaptavist from December 2020 to May 2022. Before that, they worked as a Technical Support Engineer at Datacom from August 2020 to December 2020.

Putri also has experience at ServiceRocket, where they worked as an Application Support Engineer from May 2018 to August 2020. In this role, they dealt with troubleshooting issues related to Java Runtime Environment, application Servers, User Management, Mail Server, Proxy/SSL, and databases, while also assisting customers with resolving web application issues within Jira. Putri Nur Dayana also served as a Bootcamper at ServiceRocket from January 2018 to April 2018, where they gained skills in using, managing, troubleshooting, and providing support for Atlassian products, integrating LDAP with Crowd/JIRA/Confluence, and implementing projects using Docker.

Earlier in their career, Putri worked as a Trainee Programmer at Microlink Solutions Berhad from March 2017 to June 2017. During this time, they contributed to the Quality Assurance team for the E-Courts project, involving tasks such as creating documentation, software testing, conducting user acceptance testing, and assisting in data migration and routing rules setup. Putri Nur Dayana also briefly served as a Data Administrator at SA Geolab International Pte Ltd in June 2015.

Overall, Putri Nur Dayana Kamarudin possesses a strong background in technical support and engineering, with experience in various software products, troubleshooting, customer support, and project management.

Putri Nur Dayana Kamarudin completed their Bachelor's degree in Computer Science at Multimedia University from 2014 to 2017. In addition to their formal education, they have obtained several certifications including ACP-MJSP Managing Jira Service Projects for Cloud in November 2021, APB-CSA Confluence Space Administration in October 2021, ACP-JPA Project Administration in Jira Server in December 2020, ACP-JA Atlassian Certified Jira Administrator in July 2020, Atlassian Certified Expert in November 2021, and Certified SAFe® 5 Practitioner in May 2021.