Vanessa C.

Vanessa C. has a diverse work experience spanning multiple industries. In 2011, they worked as an Architect Intern at Administracao Nacional De Estradas for a period of one month. In 2016, they also worked as an Architect Intern at MM Arquitectos LDA for two months. Vanessa transitioned into a Customer Support Executive role in 2019 at Exness, where they processed client requests and resolved issues through various communication channels. In 2020, Vanessa became a Self Service Content Specialist, assisting in maintaining and updating help center content. Vanessa then progressed to the role of Retail Account Manager in 2021, focusing on acquiring new accounts and fostering existing client relationships. In 2022, they were promoted to Key Account Specialist, supporting the Key Account Manager in achieving goals and targets. Presently, Vanessa holds the position of Key Account Manager at Exness, overseeing a team of account managers.

Vanessa C. obtained their Bachelor's degree in Architecture from Limkokwing University of Creative Technology, studying from 2013 to 2017. In addition to their degree, they have also pursued various certifications. Some of these certifications include "Key Account Management" from Udemy, obtained in April 2023, "The Complete Guide To Anti Money Laundering (AML) Compliance" from Udemy, obtained in January 2023, and "Blockchain and Bitcoin Fundamentals" from Udemy, obtained in September 2022. Furthermore, Vanessa obtained certifications such as "Advanced Anti-Money Laundering for Financial Institutions" and "Ethics Integrity and Fairness in Financial Services" from the European Institute of Management and Finance (EIMF) in November 2021. Vanessa also acquired certifications in areas such as "The Power of Feedback in Your Daily Work," "Performance management process at Exness," "Cultural Diversity and Communication," "General Security Awareness Program," "Communications Training," and "Anti-Fraud and Whistleblowing" from Exness in various months between 2020 and 2021.