Voltaire Alam

Voltaire Alam is a seasoned professional with extensive experience in community support, vendor coordination, and collections management across multiple organizations. Currently serving as a Community Support Engineer at Exodus since February 2021, Voltaire previously worked as a Vendor Coordinator at Tala, managing vendor performance and resolving complaints related to debt collection. Prior roles include Portfolio Control Manager for Collections at Synchrony Financial, where Voltaire led a team of 18-20 collectors, and Operations Supervisor for US Credit and Collections at RELX Group, overseeing day-to-day collections activities. Voltaire's career began at Accenture as a Team Lead, focusing on business process outsourcing in the utilities sector. Voltaire holds an MBA in SAP Utilities CRM and Billing from Accenture and a Bachelor of Science in Entrepreneurial Management from Dela Salle University-Dasmarinas.