Alexander Ashley

Customer Success Manager at Exostar

Alexander Ashley's work experience begins with their current role as a Customer Success Manager at Exostar. In this role, they have developed the customer success strategy for 2023, which includes goals of improving overall customer satisfaction, NPS, and revenue. Alexander is also responsible for customer and revenue retention.

Prior to their current role, Alexander worked as a Product Support Engineer at Apptium Technologies from May 2021 to March 2022.

In 2021, Alexander had an internship as a Product Management Intern at SAM Seamless Network from March to May.

Before that, Alexander worked as a Sr Project Coordinator at Ignite Kids Club from June 2017 to March 2020. In this role, they focused on designing custom-built kids programs and creating new programs to enhance the children's skills and enjoyment of the classes.

Alexander Ashley has a Bachelor's degree in Information Systems and Technology from Old Dominion University. Alexander also holds an Associate's degree in Information Technology from Northern Virginia Community College. In terms of additional certifications, Alexander obtained the "Networking Essentials" certification from Cisco in November 2022. Alexander also obtained the "Create a Go-to-Market Plan" certification from LinkedIn in April 2022, as well as the "Networking Foundations: Networking Basics" certification from LinkedIn in April 2021.

Links

Previous companies

Apptium Technologies logo
SAM Seamless Network logo

Timeline

  • Customer Success Manager

    March, 2022 - present