BH

Brendan H.

Customer Success Manager at Exostar

Brendan H. has a diverse work experience spanning different industries. Brendan started their career as an intern at Rockland Economic Development Corporation (REDC) in 2006. In 2007, they interned at Fiserv in the Information Management department. Brendan then joined Fiserv as a Senior Operations Analyst in 2008, where they worked until 2012. Brendan later became a Client Account Consultant at Fiserv from 2012 to 2013.

In 2013, Brendan joined Fidessa as a Client Delivery Manager and worked there until 2015. Brendan then moved to the Center for Research in Security Prices, LLC (CRSP) and served as a Senior Strategic Relationship Manager and Support Analyst from 2015 to 2019.

Brendan's next role was at Equifax Workforce Solutions, where they worked as a Strategic Relationship Manager from 2020 to 2021. Brendan then transitioned to the role of Customer Experience Manager, Enterprise Accounts at Equifax and held that position until 2022.

In 2022, Brendan joined Exostar as a Customer Success Manager, responsible for managing and driving B2B customer success for aerospace and defense clients. In this role, they oversee various aspects of customer satisfaction and revenue retention, hosts review meetings with clients, tracks progress on objectives, and administers client surveys among other responsibilities.

Brendan H. completed their Bachelor of Science degree in Communication Studies from Northwestern University, where they attended from 2004 to 2008.

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Timeline

  • Customer Success Manager

    May, 2022 - present