Swathi Pai, CSPO, serves as a Product Manager I for Data and AI platforms at Exotel since April 2023, focusing on product ownership of Chatbot and WhatsApp Messaging Campaigns, with a successful implementation of over 25 features and an 80% retention rate of existing customers. Prior experience includes working as an Associate Product Manager for AI Chatbot at Cogno AI, where critical features retained and acquired 45% of clients. Swathi co-founded Cubenture Innotech Pvt Ltd, driving product innovation in the Ayurvedic Medical Industry, and led project development at Ayuonics, integrating technology with Ayurvedic science. Swathi's background includes internships at KPIT and S.P Automation, and a fellowship with Fossee, along with an educational foundation in Product Management, Management and Entrepreneurship, and Electrical Engineering. Technical and product management skills encompass debugging, solutioning, collaboration, and agile methodologies.
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