Maria Magdalena Zaczek

Maria Magdalena Zaczek is an accomplished professional in customer service and team leadership, currently serving as the Customer Success Team Lead/Coordinator at Exoticca since September 2022, where responsibilities include leading a team of approximately 15 employees, managing performance, and developing career paths for team members. Prior experience includes roles as a Customer Service Specialist at Booking.com, Front Desk Receptionist at Rodamon Hostels, and Shift Lead at PURO Hotels, where Maria honed skills in problem-solving, customer relations, and staff training. Academically, Maria holds a Master’s degree and a Bachelor’s degree in Education from the University of Silesia in Katowice.