Billy Ray possesses a diverse background in customer service, sales, and support roles across multiple industries, including sports, hospitality, and insurance. Notable experiences include positions at Miami Marlins LLC as a Retail Associate, at Tesla as an Inside Sales Advisor, and currently at Expedia Group as a Tier III Customer Service representative handling escalations. Billy Ray is skilled in communication, problem-solving, and management of customer interactions, as demonstrated through roles in customer service operations for various companies, including Hotel Connections and Gallagher. Additionally, a Bachelor’s degree in Sport Management from Barry University complements the professional experience.
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